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    Handling Problems

    Tryb DEMO — wynik zobaczysz poniżej, ale nic nie zapisujemy.


    Zadanie 1. Choose the most appropriate complaint.




    Zadanie 2. Complete: I'd appreciate it if you could ___ the room.
    change fix upgrade

    Zadanie 3. Select all polite but firm phrases.





    Zadanie 4. Choose the correct sentence.




    Zadanie 5. Complete: We were ___ a refund due to the delay.
    offered given offering

    Zadanie 6. Choose the best solution line.